Manage Your Policy Online
Manage Your Policy Online – Plymouth Rock Assurance
Plymouth Rock knows your time is valuable, so we designed our Manage Your Policy online account access with you in mind. Pay bills, view policy information and track claims 24/7, from any device. All you need is your policy number to get started. Best of all, we’ve added enhancements to give you the best user experience yet!
- Register for eDocuments: In addition to receiving a discount for going paperless*, have important documents, including your bills and coverage selection or declarations page, delivered right to your inbox.
- ID Cards at Your Fingertips: No more rummaging through your wallet or glovebox! View or print a temporary proof of insurance immediately.** If you’re a personal auto insurance customer, request to have a new permanent ID card mailed to you.
- Enroll in Electronic Funds Transfer (EFT): Schedule your payments to be automatically withdrawn from your checking or savings account through EFT, after making an initial payment. For additional ways to make a payment, visit the Billing section of our FAQs.
- Make a One-Time Payment: No more scrambling around with your checkbook, envelopes and stamps! Save time by paying online. You can even store your credit card or bank account information* to make paying online even easier!
- View and Update Your Policy Information: View your policy info, payment balances and due dates. And now updating your account is easier than ever! Most personal auto customers can update their pay plan, coverage, address, drivers and vehicles online while most homeowner customers can update their pay plan and mortgage company information.
- Quick and Easy Claims: Dealing with a car accident or damage to your home can be time consuming and stressful. Filing a claim should be fast and easy. Report or track a claim online, at any time with prepopulated fields. Set up your communication preference (such as a 2-way text option) and get the funds from a claim even faster by choosing direct deposit or Zelle ® as your payment preference.
- Insurance Made Easy: We get it — insurance jargon can be confusing. Now personal auto insurance customers can quickly view improved on-screen coverage and vehicle info. Plus we define common insurance terms to help make understanding your policy a breeze.
Questions About Manage Your Policy?
We have answers! Visit the My Account FAQs to find answers to common questions. If your question isn’t on the list, contact us to speak with a customer service representative directly.
*Some exclusions apply. Not available for all lines of business.
**For Massachusetts customers, an active Registry of Motor Vehicles Registration is your proof of insurance.

Call for a quote 855-993-4470
© 2024 Plymouth Rock Assurance. All Rights Reserved.
Plymouth Rock Assurance ® and Plymouth Rock ® are brand names and service marks used by separate underwriting, managed insurance, and management companies that offer property and casualty insurance in multiple states pursuant to licensing agreements. Each underwriting and managed insurance company is a separate legal entity that is financially responsible only for its own insurance products. A full list of underwriting companies by state can be found on our states licensed & disclaimers page. Actual coverage is subject to the language of the policy as issued. Some discounts, coverages, payment plans, features and benefits are not available in all states and companies, and premiums may vary by purchase method. PA Residents: we reserve the right to refuse to quote any individual a premium rate for the insurance advertised herein .